Incidents | Alt-Cloud Incidents reported on status page for Alt-Cloud https://status.alt-cloud.com/ en Performance degraded to Fastly, AWS, Docker https://status.alt-cloud.com/incident/580786 Tue, 27 May 2025 12:59:00 -0000 https://status.alt-cloud.com/incident/580786#b75da4ba452f5fdb8e67ca1a31c774e83df111e0f67f013b76e2e52ff551108b No response from neoprotect. We decided to reroute the traffic The problem is solved Performance degraded to Fastly, AWS, Docker https://status.alt-cloud.com/incident/580786 Tue, 27 May 2025 12:59:00 -0000 https://status.alt-cloud.com/incident/580786#b75da4ba452f5fdb8e67ca1a31c774e83df111e0f67f013b76e2e52ff551108b No response from neoprotect. We decided to reroute the traffic The problem is solved Performance degraded to Fastly, AWS, Docker https://status.alt-cloud.com/incident/580786 Tue, 27 May 2025 12:59:00 -0000 https://status.alt-cloud.com/incident/580786#b75da4ba452f5fdb8e67ca1a31c774e83df111e0f67f013b76e2e52ff551108b No response from neoprotect. We decided to reroute the traffic The problem is solved Performance degraded to Fastly, AWS, Docker https://status.alt-cloud.com/incident/580786 Mon, 26 May 2025 17:15:00 -0000 https://status.alt-cloud.com/incident/580786#b5e169642c2d43c36e63a3a3b2aa2c2278cb395051c6927b1cb91091456ff986 Our team has detected a performance issue with Fastly, AWS, Docker Status: 7:15PM GMT+1: Detection of degraded performance to Fastly, AWS, Docker 7:30PM GMT+1: We've contacted neoprotect to request a patch We are sincerely sorry for the inconvenience Sincerely, The Alt-cloud team Performance degraded to Fastly, AWS, Docker https://status.alt-cloud.com/incident/580786 Mon, 26 May 2025 17:15:00 -0000 https://status.alt-cloud.com/incident/580786#b5e169642c2d43c36e63a3a3b2aa2c2278cb395051c6927b1cb91091456ff986 Our team has detected a performance issue with Fastly, AWS, Docker Status: 7:15PM GMT+1: Detection of degraded performance to Fastly, AWS, Docker 7:30PM GMT+1: We've contacted neoprotect to request a patch We are sincerely sorry for the inconvenience Sincerely, The Alt-cloud team Performance degraded to Fastly, AWS, Docker https://status.alt-cloud.com/incident/580786 Mon, 26 May 2025 17:15:00 -0000 https://status.alt-cloud.com/incident/580786#b5e169642c2d43c36e63a3a3b2aa2c2278cb395051c6927b1cb91091456ff986 Our team has detected a performance issue with Fastly, AWS, Docker Status: 7:15PM GMT+1: Detection of degraded performance to Fastly, AWS, Docker 7:30PM GMT+1: We've contacted neoprotect to request a patch We are sincerely sorry for the inconvenience Sincerely, The Alt-cloud team Site Web recovered https://status.alt-cloud.com/ Sat, 03 May 2025 20:56:44 +0000 https://status.alt-cloud.com/#72e9b5b64d5b21261a6f6cbfe774a9e25cb2727caaf6cfe8f95f9ec113540ac7 Site Web recovered Site Web went down https://status.alt-cloud.com/ Sat, 03 May 2025 20:47:44 +0000 https://status.alt-cloud.com/#72e9b5b64d5b21261a6f6cbfe774a9e25cb2727caaf6cfe8f95f9ec113540ac7 Site Web went down Espace Client recovered https://status.alt-cloud.com/ Sat, 03 May 2025 11:02:33 +0000 https://status.alt-cloud.com/#c82a94d9f8a051da6decb7f11ffccf051bdd5edb05240531a373f24c4faf7d02 Espace Client recovered Site Web recovered https://status.alt-cloud.com/ Thu, 01 May 2025 18:52:08 +0000 https://status.alt-cloud.com/#4d8cd3639fd44f739dbf31874c6b977f654df367e105fa86639ed4fdc6cec5dc Site Web recovered Site Web went down https://status.alt-cloud.com/ Thu, 01 May 2025 18:49:43 +0000 https://status.alt-cloud.com/#4d8cd3639fd44f739dbf31874c6b977f654df367e105fa86639ed4fdc6cec5dc Site Web went down Espace Client went down https://status.alt-cloud.com/ Wed, 30 Apr 2025 10:16:42 +0000 https://status.alt-cloud.com/#c82a94d9f8a051da6decb7f11ffccf051bdd5edb05240531a373f24c4faf7d02 Espace Client went down Espace Client recovered https://status.alt-cloud.com/ Thu, 10 Apr 2025 15:53:48 +0000 https://status.alt-cloud.com/#72de4d3fc73c47b4633c9f5ffb1ba5861a2c46b3a4dd9aa78edfe090b0fe81ad Espace Client recovered Site Web recovered https://status.alt-cloud.com/ Thu, 10 Apr 2025 15:51:38 +0000 https://status.alt-cloud.com/#10424b5fff8294a0922dc27ae81beeced311936b5b99574afa7617495277ca5c Site Web recovered Site Web went down https://status.alt-cloud.com/ Thu, 10 Apr 2025 15:48:19 +0000 https://status.alt-cloud.com/#10424b5fff8294a0922dc27ae81beeced311936b5b99574afa7617495277ca5c Site Web went down Espace Client went down https://status.alt-cloud.com/ Thu, 10 Apr 2025 15:45:37 +0000 https://status.alt-cloud.com/#72de4d3fc73c47b4633c9f5ffb1ba5861a2c46b3a4dd9aa78edfe090b0fe81ad Espace Client went down Site Web recovered https://status.alt-cloud.com/ Wed, 02 Apr 2025 03:33:44 +0000 https://status.alt-cloud.com/#ddf2bac3e0d03b6e76ab73862d98f78e689f7232ee09bdbc06d01dcd28b8d646 Site Web recovered Site Web went down https://status.alt-cloud.com/ Wed, 02 Apr 2025 03:30:39 +0000 https://status.alt-cloud.com/#ddf2bac3e0d03b6e76ab73862d98f78e689f7232ee09bdbc06d01dcd28b8d646 Site Web went down Session bgp Neoprotect Down https://status.alt-cloud.com/incident/513926 Sun, 16 Feb 2025 20:15:00 -0000 https://status.alt-cloud.com/incident/513926#19ff0b6941d142fc9b7828d681718abb4d124ca9a20343410ea05bbe75033078 The bgp session with neo is currently interrupted. All traffic is rerouted to Paris Routing problem https://status.alt-cloud.com/incident/504436 Thu, 30 Jan 2025 12:38:00 -0000 https://status.alt-cloud.com/incident/504436#d6d56b520c5d171601afa5170203fed462f9f28a2881da308b42fbaf7c06e1a2 We have identified a routing problem. Our teams are in the process of resolving the problem Routing problem https://status.alt-cloud.com/incident/504436 Thu, 30 Jan 2025 12:38:00 -0000 https://status.alt-cloud.com/incident/504436#d6d56b520c5d171601afa5170203fed462f9f28a2881da308b42fbaf7c06e1a2 We have identified a routing problem. Our teams are in the process of resolving the problem Routing problem https://status.alt-cloud.com/incident/504436 Thu, 30 Jan 2025 12:38:00 -0000 https://status.alt-cloud.com/incident/504436#d6d56b520c5d171601afa5170203fed462f9f28a2881da308b42fbaf7c06e1a2 We have identified a routing problem. Our teams are in the process of resolving the problem Routing problem https://status.alt-cloud.com/incident/504436 Thu, 30 Jan 2025 12:38:00 -0000 https://status.alt-cloud.com/incident/504436#d6d56b520c5d171601afa5170203fed462f9f28a2881da308b42fbaf7c06e1a2 We have identified a routing problem. Our teams are in the process of resolving the problem TLS filter incident in progress https://status.alt-cloud.com/incident/501425 Fri, 24 Jan 2025 21:55:00 -0000 https://status.alt-cloud.com/incident/501425#d6505b0942dd414485238d5602ae35e4e92b26ff78a3eec110fc7a907827bc22 24/01/2025 22:22 UTC+1 | Problem with TLS filter 24/01/2025 22:42 UTC+1 | The Anti-DDoS Provider has been informed of the situation 24/01/2025 23:14 UTC+1 | Anti-DDoS Provider investigates 25/01/2025 00:00 UTC+1 | Resolved TLS filter incident in progress https://status.alt-cloud.com/incident/501425 Fri, 24 Jan 2025 21:55:00 -0000 https://status.alt-cloud.com/incident/501425#d6505b0942dd414485238d5602ae35e4e92b26ff78a3eec110fc7a907827bc22 24/01/2025 22:22 UTC+1 | Problem with TLS filter 24/01/2025 22:42 UTC+1 | The Anti-DDoS Provider has been informed of the situation 24/01/2025 23:14 UTC+1 | Anti-DDoS Provider investigates 25/01/2025 00:00 UTC+1 | Resolved TLS filter incident in progress https://status.alt-cloud.com/incident/501425 Fri, 24 Jan 2025 21:55:00 -0000 https://status.alt-cloud.com/incident/501425#d6505b0942dd414485238d5602ae35e4e92b26ff78a3eec110fc7a907827bc22 24/01/2025 22:22 UTC+1 | Problem with TLS filter 24/01/2025 22:42 UTC+1 | The Anti-DDoS Provider has been informed of the situation 24/01/2025 23:14 UTC+1 | Anti-DDoS Provider investigates 25/01/2025 00:00 UTC+1 | Resolved Maintenance of a service provider https://status.alt-cloud.com/incident/450021 Tue, 03 Dec 2024 05:30:00 +0000 https://status.alt-cloud.com/incident/450021#19077f1a0585d6d2f7d852d64f8a961092ccaa3ca66c26defaeb1dc3c62764fa Maintenance completed Maintenance of a service provider https://status.alt-cloud.com/incident/450021 Tue, 03 Dec 2024 03:30:00 -0000 https://status.alt-cloud.com/incident/450021#6a4fb1d1a383efd61daf2a11cfefcfedc0118b9f96a485b6ca1f9ac1dbc3fa85 Hello, one of our service providers is performing maintenance on these routers. During the maintenance period, the specified services will no longer be available. Sorry for the inconvenience. Yours sincerely The Alt-Cloud team Maintenance of a service provider https://status.alt-cloud.com/incident/449818 Fri, 08 Nov 2024 05:30:00 +0000 https://status.alt-cloud.com/incident/449818#702b61793c0dfaf4d06752e095f04ab12eeb4d67dbe7eb121c5430433dee00a4 Maintenance completed Maintenance of a service provider https://status.alt-cloud.com/incident/449818 Fri, 08 Nov 2024 05:30:00 +0000 https://status.alt-cloud.com/incident/449818#702b61793c0dfaf4d06752e095f04ab12eeb4d67dbe7eb121c5430433dee00a4 Maintenance completed Maintenance of a service provider https://status.alt-cloud.com/incident/449818 Fri, 08 Nov 2024 05:30:00 +0000 https://status.alt-cloud.com/incident/449818#702b61793c0dfaf4d06752e095f04ab12eeb4d67dbe7eb121c5430433dee00a4 Maintenance completed Maintenance of a service provider https://status.alt-cloud.com/incident/449818 Fri, 08 Nov 2024 03:30:00 -0000 https://status.alt-cloud.com/incident/449818#7cb986333c15512dbaaf29a1c0f55752a4dec9880aed3590fbda5f7b94be55a2 Hello, one of our service providers is performing maintenance on these routers. During the maintenance period, the specified services will no longer be available. Sorry for the inconvenience. Yours sincerely The Alt-Cloud team Maintenance of a service provider https://status.alt-cloud.com/incident/449818 Fri, 08 Nov 2024 03:30:00 -0000 https://status.alt-cloud.com/incident/449818#7cb986333c15512dbaaf29a1c0f55752a4dec9880aed3590fbda5f7b94be55a2 Hello, one of our service providers is performing maintenance on these routers. During the maintenance period, the specified services will no longer be available. Sorry for the inconvenience. Yours sincerely The Alt-Cloud team Maintenance of a service provider https://status.alt-cloud.com/incident/449818 Fri, 08 Nov 2024 03:30:00 -0000 https://status.alt-cloud.com/incident/449818#7cb986333c15512dbaaf29a1c0f55752a4dec9880aed3590fbda5f7b94be55a2 Hello, one of our service providers is performing maintenance on these routers. During the maintenance period, the specified services will no longer be available. Sorry for the inconvenience. Yours sincerely The Alt-Cloud team Updating the core network https://status.alt-cloud.com/incident/409872 Tue, 06 Aug 2024 19:00:00 +0000 https://status.alt-cloud.com/incident/409872#b461bfad134d7bfa3dea6b77862e1a9526ed343f801cd1cc60f7935dd746b291 Maintenance completed Updating the core network https://status.alt-cloud.com/incident/409872 Tue, 06 Aug 2024 17:00:00 -0000 https://status.alt-cloud.com/incident/409872#b438d4aa5042fee551dfd79252f5f2f4560f588e3c4dafc9957f6ced1571416f The update aims to add stability