Incidents reported on status page for Alt-Cloud https://status.alt-cloud.com/ en https://status.alt-cloud.com/ Fri, 25 Jul 2025 10:50:52 +0000 https://status.alt-cloud.com/#5893c61146e6347663f1411c00e6d02ccf995c730f846801ced498845cbd95a9 FR - Core01 recovered https://status.alt-cloud.com/ Fri, 25 Jul 2025 10:43:54 +0000 https://status.alt-cloud.com/#a07d731674b55a567d93442c1593e349656ada9c725b5a7b7b09580047630d92 Site Web recovered https://status.alt-cloud.com/ Fri, 25 Jul 2025 10:36:11 +0000 https://status.alt-cloud.com/#5893c61146e6347663f1411c00e6d02ccf995c730f846801ced498845cbd95a9 FR - Core01 went down https://status.alt-cloud.com/ Fri, 25 Jul 2025 10:32:33 +0000 https://status.alt-cloud.com/#a07d731674b55a567d93442c1593e349656ada9c725b5a7b7b09580047630d92 Site Web went down https://status.alt-cloud.com/ Wed, 09 Jul 2025 10:27:17 +0000 https://status.alt-cloud.com/#768a9df7d1b794f3bc9f81546997f1a5271d36f2cd8fd91c5bc252d828fa5119 DE - Core2 recovered https://status.alt-cloud.com/ Wed, 09 Jul 2025 10:24:37 +0000 https://status.alt-cloud.com/#768a9df7d1b794f3bc9f81546997f1a5271d36f2cd8fd91c5bc252d828fa5119 DE - Core2 went down https://status.alt-cloud.com/incident/613366 Thu, 03 Jul 2025 06:25:00 -0000 https://status.alt-cloud.com/incident/613366#4ff211a0d50672a2a57836d057b7ad1cc1c4f1f67f30e3e5d0a22b9a3daaeb89 The provider has now solved the problem. This outage did not cause any incident on our network. Best regards, the Alt-cloud team https://status.alt-cloud.com/ Thu, 03 Jul 2025 06:04:46 +0000 https://status.alt-cloud.com/#b8fd7b92b983f3207b151ab49f4e8d8dfb3b71fa39a353939f65105cb0a2f72c DE - Core2 recovered https://status.alt-cloud.com/incident/613366 Thu, 03 Jul 2025 02:12:00 -0000 https://status.alt-cloud.com/incident/613366#3a4096bba1be5db949dab4f03db0ffba676dfa4bb1c16d4ad104537bd7883ca4 Good evening, The incident has been reported to the provider. Sincerely, The Alt-cloud team https://status.alt-cloud.com/incident/613366 Thu, 03 Jul 2025 01:59:00 -0000 https://status.alt-cloud.com/incident/613366#b8b4a724257d353b856c6d1c4126f26ef448ede612cb1e2939bbccda62630dbd Our core network 2 in Germany has just lost its connection. We are checking with our suppliers Best regards Alt-cloud https://status.alt-cloud.com/ Thu, 03 Jul 2025 01:58:24 +0000 https://status.alt-cloud.com/#b8fd7b92b983f3207b151ab49f4e8d8dfb3b71fa39a353939f65105cb0a2f72c DE - Core2 went down https://status.alt-cloud.com/ Sun, 22 Jun 2025 22:03:42 +0000 https://status.alt-cloud.com/#c7290d677e5354871374778dbd7eeeaa60649b6212b61a11ebeb0215d893c87a Site Web recovered https://status.alt-cloud.com/ Sun, 22 Jun 2025 22:01:21 +0000 https://status.alt-cloud.com/#c7290d677e5354871374778dbd7eeeaa60649b6212b61a11ebeb0215d893c87a Site Web went down https://status.alt-cloud.com/incident/596242 Tue, 03 Jun 2025 18:45:00 -0000 https://status.alt-cloud.com/incident/596242#19c4ea10ce4db38def55e0d113d0bf27346b7b8789783fd53b3fecfe454dca59 The datacenter applied a permanent patch to the incident https://status.alt-cloud.com/incident/596242 Tue, 03 Jun 2025 12:49:00 -0000 https://status.alt-cloud.com/incident/596242#990761d4a451ec38cbd3ce8bd0198502c4770d2837d0b1039a47b45d2ca8a30f A patch was applied with the datacenter. We have rerouted some traffic. https://status.alt-cloud.com/incident/596242 Tue, 03 Jun 2025 10:00:00 -0000 https://status.alt-cloud.com/incident/596242#7b6ef909408dcef1fc371007dad216f38efcca3cfe8dfcfccb8cdf5825846d0e A packet loss is observed from Paris. Traffic rerouted to Frankfurt https://status.alt-cloud.com/ Mon, 02 Jun 2025 16:33:24 +0000 https://status.alt-cloud.com/#67ee5db23d2c58ca54154c933c318b8fd7242d48d9b6beb75ec92897a1a938d4 FR - Core01 recovered https://status.alt-cloud.com/ Mon, 02 Jun 2025 16:30:40 +0000 https://status.alt-cloud.com/#67ee5db23d2c58ca54154c933c318b8fd7242d48d9b6beb75ec92897a1a938d4 FR - Core01 went down https://status.alt-cloud.com/incident/580786 Tue, 27 May 2025 12:59:00 -0000 https://status.alt-cloud.com/incident/580786#b75da4ba452f5fdb8e67ca1a31c774e83df111e0f67f013b76e2e52ff551108b No response from neoprotect. We decided to reroute the traffic The problem is solved https://status.alt-cloud.com/incident/580786 Tue, 27 May 2025 12:59:00 -0000 https://status.alt-cloud.com/incident/580786#b75da4ba452f5fdb8e67ca1a31c774e83df111e0f67f013b76e2e52ff551108b No response from neoprotect. We decided to reroute the traffic The problem is solved https://status.alt-cloud.com/incident/580786 Tue, 27 May 2025 12:59:00 -0000 https://status.alt-cloud.com/incident/580786#b75da4ba452f5fdb8e67ca1a31c774e83df111e0f67f013b76e2e52ff551108b No response from neoprotect. We decided to reroute the traffic The problem is solved https://status.alt-cloud.com/incident/580786 Mon, 26 May 2025 17:15:00 -0000 https://status.alt-cloud.com/incident/580786#b5e169642c2d43c36e63a3a3b2aa2c2278cb395051c6927b1cb91091456ff986 Our team has detected a performance issue with Fastly, AWS, Docker Status: 7:15PM GMT+1: Detection of degraded performance to Fastly, AWS, Docker 7:30PM GMT+1: We've contacted neoprotect to request a patch We are sincerely sorry for the inconvenience Sincerely, The Alt-cloud team https://status.alt-cloud.com/incident/580786 Mon, 26 May 2025 17:15:00 -0000 https://status.alt-cloud.com/incident/580786#b5e169642c2d43c36e63a3a3b2aa2c2278cb395051c6927b1cb91091456ff986 Our team has detected a performance issue with Fastly, AWS, Docker Status: 7:15PM GMT+1: Detection of degraded performance to Fastly, AWS, Docker 7:30PM GMT+1: We've contacted neoprotect to request a patch We are sincerely sorry for the inconvenience Sincerely, The Alt-cloud team https://status.alt-cloud.com/incident/580786 Mon, 26 May 2025 17:15:00 -0000 https://status.alt-cloud.com/incident/580786#b5e169642c2d43c36e63a3a3b2aa2c2278cb395051c6927b1cb91091456ff986 Our team has detected a performance issue with Fastly, AWS, Docker Status: 7:15PM GMT+1: Detection of degraded performance to Fastly, AWS, Docker 7:30PM GMT+1: We've contacted neoprotect to request a patch We are sincerely sorry for the inconvenience Sincerely, The Alt-cloud team https://status.alt-cloud.com/ Sat, 03 May 2025 20:56:44 +0000 https://status.alt-cloud.com/#72e9b5b64d5b21261a6f6cbfe774a9e25cb2727caaf6cfe8f95f9ec113540ac7 Site Web recovered https://status.alt-cloud.com/ Sat, 03 May 2025 20:47:44 +0000 https://status.alt-cloud.com/#72e9b5b64d5b21261a6f6cbfe774a9e25cb2727caaf6cfe8f95f9ec113540ac7 Site Web went down https://status.alt-cloud.com/ Sat, 03 May 2025 11:02:33 +0000 https://status.alt-cloud.com/#c82a94d9f8a051da6decb7f11ffccf051bdd5edb05240531a373f24c4faf7d02 Espace Client recovered https://status.alt-cloud.com/ Wed, 30 Apr 2025 10:16:42 +0000 https://status.alt-cloud.com/#c82a94d9f8a051da6decb7f11ffccf051bdd5edb05240531a373f24c4faf7d02 Espace Client went down https://status.alt-cloud.com/incident/513926 Sun, 16 Feb 2025 20:15:00 -0000 https://status.alt-cloud.com/incident/513926#19ff0b6941d142fc9b7828d681718abb4d124ca9a20343410ea05bbe75033078 The bgp session with neo is currently interrupted. All traffic is rerouted to Paris https://status.alt-cloud.com/incident/504436 Thu, 30 Jan 2025 12:38:00 -0000 https://status.alt-cloud.com/incident/504436#d6d56b520c5d171601afa5170203fed462f9f28a2881da308b42fbaf7c06e1a2 We have identified a routing problem. Our teams are in the process of resolving the problem https://status.alt-cloud.com/incident/504436 Thu, 30 Jan 2025 12:38:00 -0000 https://status.alt-cloud.com/incident/504436#d6d56b520c5d171601afa5170203fed462f9f28a2881da308b42fbaf7c06e1a2 We have identified a routing problem. Our teams are in the process of resolving the problem https://status.alt-cloud.com/incident/504436 Thu, 30 Jan 2025 12:38:00 -0000 https://status.alt-cloud.com/incident/504436#d6d56b520c5d171601afa5170203fed462f9f28a2881da308b42fbaf7c06e1a2 We have identified a routing problem. Our teams are in the process of resolving the problem https://status.alt-cloud.com/incident/504436 Thu, 30 Jan 2025 12:38:00 -0000 https://status.alt-cloud.com/incident/504436#d6d56b520c5d171601afa5170203fed462f9f28a2881da308b42fbaf7c06e1a2 We have identified a routing problem. Our teams are in the process of resolving the problem https://status.alt-cloud.com/incident/501425 Fri, 24 Jan 2025 21:55:00 -0000 https://status.alt-cloud.com/incident/501425#d6505b0942dd414485238d5602ae35e4e92b26ff78a3eec110fc7a907827bc22 24/01/2025 22:22 UTC+1 | Problem with TLS filter 24/01/2025 22:42 UTC+1 | The Anti-DDoS Provider has been informed of the situation 24/01/2025 23:14 UTC+1 | Anti-DDoS Provider investigates 25/01/2025 00:00 UTC+1 | Resolved https://status.alt-cloud.com/incident/501425 Fri, 24 Jan 2025 21:55:00 -0000 https://status.alt-cloud.com/incident/501425#d6505b0942dd414485238d5602ae35e4e92b26ff78a3eec110fc7a907827bc22 24/01/2025 22:22 UTC+1 | Problem with TLS filter 24/01/2025 22:42 UTC+1 | The Anti-DDoS Provider has been informed of the situation 24/01/2025 23:14 UTC+1 | Anti-DDoS Provider investigates 25/01/2025 00:00 UTC+1 | Resolved https://status.alt-cloud.com/incident/501425 Fri, 24 Jan 2025 21:55:00 -0000 https://status.alt-cloud.com/incident/501425#d6505b0942dd414485238d5602ae35e4e92b26ff78a3eec110fc7a907827bc22 24/01/2025 22:22 UTC+1 | Problem with TLS filter 24/01/2025 22:42 UTC+1 | The Anti-DDoS Provider has been informed of the situation 24/01/2025 23:14 UTC+1 | Anti-DDoS Provider investigates 25/01/2025 00:00 UTC+1 | Resolved https://status.alt-cloud.com/incident/450021 Tue, 03 Dec 2024 05:30:00 +0000 https://status.alt-cloud.com/incident/450021#19077f1a0585d6d2f7d852d64f8a961092ccaa3ca66c26defaeb1dc3c62764fa Maintenance completed https://status.alt-cloud.com/incident/450021 Tue, 03 Dec 2024 03:30:00 -0000 https://status.alt-cloud.com/incident/450021#6a4fb1d1a383efd61daf2a11cfefcfedc0118b9f96a485b6ca1f9ac1dbc3fa85 Hello, one of our service providers is performing maintenance on these routers. During the maintenance period, the specified services will no longer be available. Sorry for the inconvenience. Yours sincerely The Alt-Cloud team https://status.alt-cloud.com/incident/449818 Fri, 08 Nov 2024 05:30:00 +0000 https://status.alt-cloud.com/incident/449818#702b61793c0dfaf4d06752e095f04ab12eeb4d67dbe7eb121c5430433dee00a4 Maintenance completed https://status.alt-cloud.com/incident/449818 Fri, 08 Nov 2024 05:30:00 +0000 https://status.alt-cloud.com/incident/449818#702b61793c0dfaf4d06752e095f04ab12eeb4d67dbe7eb121c5430433dee00a4 Maintenance completed https://status.alt-cloud.com/incident/449818 Fri, 08 Nov 2024 05:30:00 +0000 https://status.alt-cloud.com/incident/449818#702b61793c0dfaf4d06752e095f04ab12eeb4d67dbe7eb121c5430433dee00a4 Maintenance completed https://status.alt-cloud.com/incident/449818 Fri, 08 Nov 2024 03:30:00 -0000 https://status.alt-cloud.com/incident/449818#7cb986333c15512dbaaf29a1c0f55752a4dec9880aed3590fbda5f7b94be55a2 Hello, one of our service providers is performing maintenance on these routers. During the maintenance period, the specified services will no longer be available. Sorry for the inconvenience. Yours sincerely The Alt-Cloud team https://status.alt-cloud.com/incident/449818 Fri, 08 Nov 2024 03:30:00 -0000 https://status.alt-cloud.com/incident/449818#7cb986333c15512dbaaf29a1c0f55752a4dec9880aed3590fbda5f7b94be55a2 Hello, one of our service providers is performing maintenance on these routers. During the maintenance period, the specified services will no longer be available. Sorry for the inconvenience. Yours sincerely The Alt-Cloud team https://status.alt-cloud.com/incident/449818 Fri, 08 Nov 2024 03:30:00 -0000 https://status.alt-cloud.com/incident/449818#7cb986333c15512dbaaf29a1c0f55752a4dec9880aed3590fbda5f7b94be55a2 Hello, one of our service providers is performing maintenance on these routers. During the maintenance period, the specified services will no longer be available. Sorry for the inconvenience. Yours sincerely The Alt-Cloud team https://status.alt-cloud.com/incident/409872 Tue, 06 Aug 2024 19:00:00 +0000 https://status.alt-cloud.com/incident/409872#b461bfad134d7bfa3dea6b77862e1a9526ed343f801cd1cc60f7935dd746b291 Maintenance completed https://status.alt-cloud.com/incident/409872 Tue, 06 Aug 2024 17:00:00 -0000 https://status.alt-cloud.com/incident/409872#b438d4aa5042fee551dfd79252f5f2f4560f588e3c4dafc9957f6ced1571416f The update aims to add stability